Privacy Policy
How Executive Communication Services handles information.
Executive Communication Services
This Privacy Policy explains how Executive Communication Services (ECS) handles information collected through its website and applications, including Market Research Lab.
Enquiries
When you submit a contact form, we store the details you provide so that we can respond, prepare a proposal and manage the potential client relationship.
Subscriptions
Email addresses submitted through the subscription form are stored for communication about new insights and services.
Market Research Lab
Market Research Lab processes business ideas, keywords and other research inputs supplied to the application in order to generate market research and decision-support information.
Google Ads API
Market Research Lab may connect to the Google Ads API using authorised OAuth credentials.
Information obtained through Google services is used only for providing the market research functionality for which access was authorised and is handled in accordance with applicable Google API requirements.
ECS does not sell Google user data obtained through the application.
Third-party services
ECS applications may use third-party APIs and technology services to provide research, hosting, analytics and related functionality. Information is shared with these services only where necessary to provide the relevant functionality.
Website analytics
The built-in dashboard records an anonymous visitor identifier, pages viewed, referral source, campaign tags, device category, browser category and an optional country code supplied by the hosting network. The application is designed not to store visitor IP addresses.
Cookies
The website uses a session cookie for essential functions, anonymous visit measurement, login security and form protection.
Data security
Access to website leads, subscriptions, analytics and administrative functions is restricted through authenticated administration systems.
Data retention and deletion
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, operational requirements and applicable legal obligations.
Users may contact ECS to request information about personal data associated with them or request deletion where applicable.
Contact
For privacy or data-related questions, contact info@executive-communication-services.co.za.